More information can be found here:
Questions and Answers about the Power Flow Systems
Power Flow Systems
has a 100% customer satisfaction guarantee. If within 60 days from the date of
the first flight after installation the customer is dissatisfied for any
reason, they can return the system to Power Flow Systems and they will be
entitled to a full refund of the purchase price of the system (exclusive of
shipping charges and labor) once the system has been received and inspected by
Power Flow Systems. Inspection will take place within five (5) days from the
return of the system, and an adjustment to the refund amount will be made for
any parts missing or damaged. If the original payment was made on a credit
card, it will be refunded to the same credit card, if by check, company check
will be issued.
The warranties provided by Power Flow Systems, Inc. in this
Statement of Limited Warranty apply only to Exhaust Systems you purchase for
your use, and not for resale, and not from Exhaust Systems that are acquired
through transfer of ownership. Installation and use of the Exhaust System
constitutes your agreement with the terms of this warranty. The term “Exhaust
System” means a Power Flow Systems, Inc. exhaust system, its upgrades, elements
or combination of them. Nothing in this Statement of Limited Warranty affects
any statutory rights of consumers that cannot be waived or limited by contract.
If you have any questions, please contact Power Flow Systems, Inc.
The Power Flow Systems, Inc. Warranty for Exhaust Systems
Power Flow Systems, Inc. warrants under normal use and
service that each exhaust system is 1) free from defects in materials and
workmanship and 2) conforms to FAA regulations where applicable. The warranty
period for an Exhaust System is a specified, fixed period commencing on the
Date of Installation. The date on your log book entry is the Date of
Installation unless Power Flow Systems, Inc. or the Reseller informs you
otherwise.
If an Exhaust System does not function as warranted during
the warranty period, and Power Flow Systems, Inc. or your Reseller are unable
to either 1) make it do so or 2) replace it with one that is functionally
equivalent, you may return it to your place of purchase and your money will be
refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a
Power Flow Systems, Inc. exhaust system resulting from misuse, accident,
modification, installation errors, unsuitable physical or operating
environment, improper maintenance by you, installation not performed in
accordance with our current and approved installation instructions or failure
caused by a product for which Power Flow Systems, Inc. is not responsible.
Power Flow Systems, Inc. reserves the right to deny any warranty claim.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE
ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD.
Items Not Covered by Warranty
Power Flow Systems, Inc. does not warrant Exhaust Systems
where end-users attempt to extract a Power Flow exhaust system from a
third-party consumer. End-users, who chose to do this, do so at their own risk.
Power Flow Systems, Inc. Exhaust Systems may or may not fit
once removed from the aircraft for which it was originally intended.
Power Flow Systems, Inc. does not warrant any outside labor
costs associated with the installation, removal, inspection, repair or other
considerations of the Exhaust System.
Any technical or other support provided for a Power Flow
Systems, Inc. Exhaust System under warranty, such as assistance via telephone
with “how-to” questions and those regarding Exhaust System set-up and
installation, will be provided without warranties of any kind. Ultimately, it
is the responsibility of the installer, A&P with inspection authority or
equivalent, to determine the airworthiness of the installation in accordance
with FAA regulations.
Warranty Service
If during the warranty period, the Power Flow Systems, Inc.
Exhaust System is not in good working order, Power Flow Systems, Inc. will, at
its sole discretion, repair or replace it at no additional charge, provided
that:
the vibration level of the engine and propeller does not
exceed 0.2 IPS at a minimum of 2,000RPM (confirmed by a dynamic balance).
the Power Flow Systems, Inc. Exhaust System is installed on
an airworthy engine.
the exhaust is in compliance with our Instructions for
Continued Airworthiness Instructions (ICAW).
the Power Flow Systems, Inc. Exhaust System is installed on
the designated aircraft it was purchased for.
During the warranty period, if warranty service is required,
you may be required to acquire a dynamic balance for further investigation.
To obtain warranty service for an Exhaust System, contact
Power Flow Systems, Inc. directly within thirty (30) days of defect discovery.
Failure to do so and/or using a third-party for repairs or service will void
the warranty. You may be required to present proof of purchase and log book
entries. You are also responsible for returning the defective Exhaust System or
Exhaust System component to Power Flow Systems, Inc. at your cost. Power Flow
Systems, Inc. will not reimburse these shipping costs or any outside labor
costs that may be associated with the installation, removal, inspection or
repair of the Exhaust System.
Power Flow Systems, Inc. will pay for the outbound shipping
expense (UPS ground or other non- expedited freight service) from our facility
to the customer, but will not pay for shipments inbound to our facility for
warranty repair.
EXHAUST SYSTEM WARRANTY
PERIOD COVERAGE
All Models 1 Year
or 500 Tach Hours whichever comes first. Power
Flow Systems, Inc. parts, Power Flow Systems, Inc. labor and shipping
replacement to customer only.
Limitation of Liability
NEITHER Power Flow Systems, Inc. NOR ITS SUPPLIERS SHALL BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF
OR CONNECTION WITH THE SALE OR USE OF THIS PRODUCT, WHETHER BASED IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, EVEN IF Power Flow Systems,
Inc. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Power Flow Systems,
Inc. ENTIRE LIABILITY SHALL BE LIMITED TO REPLACEMENT, REPAIR, OR REFUND OF THE
PURCHASE PRICE PAID, AT Power Flow Systems, Inc.’s OPTION.
