More information can be found here: Questions and Answers about the Power Flow Systems

Power Flow Systems has a 100% customer satisfaction guarantee. If within 60 days from the date of the first flight after installation the customer is dissatisfied for any reason, they can return the system to Power Flow Systems and they will be entitled to a full refund of the purchase price of the system (exclusive of shipping charges and labor) once the system has been received and inspected by Power Flow Systems. Inspection will take place within five (5) days from the return of the system, and an adjustment to the refund amount will be made for any parts missing or damaged. If the original payment was made on a credit card, it will be refunded to the same credit card, if by check, company check will be issued.

The warranties provided by Power Flow Systems, Inc. in this Statement of Limited Warranty apply only to Exhaust Systems you purchase for your use, and not for resale, and not from Exhaust Systems that are acquired through transfer of ownership. Installation and use of the Exhaust System constitutes your agreement with the terms of this warranty. The term “Exhaust System” means a Power Flow Systems, Inc. exhaust system, its upgrades, elements or combination of them. Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, please contact Power Flow Systems, Inc.

The Power Flow Systems, Inc. Warranty for Exhaust Systems

Power Flow Systems, Inc. warrants under normal use and service that each exhaust system is 1) free from defects in materials and workmanship and 2) conforms to FAA regulations where applicable. The warranty period for an Exhaust System is a specified, fixed period commencing on the Date of Installation. The date on your log book entry is the Date of Installation unless Power Flow Systems, Inc. or the Reseller informs you otherwise.

If an Exhaust System does not function as warranted during the warranty period, and Power Flow Systems, Inc. or your Reseller are unable to either 1) make it do so or 2) replace it with one that is functionally equivalent, you may return it to your place of purchase and your money will be refunded.

Extent of Warranty

The warranty does not cover the repair or exchange of a Power Flow Systems, Inc. exhaust system resulting from misuse, accident, modification, installation errors, unsuitable physical or operating environment, improper maintenance by you, installation not performed in accordance with our current and approved installation instructions or failure caused by a product for which Power Flow Systems, Inc. is not responsible. Power Flow Systems, Inc. reserves the right to deny any warranty claim.

THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

Power Flow Systems, Inc. does not warrant Exhaust Systems where end-users attempt to extract a Power Flow exhaust system from a third-party consumer. End-users, who chose to do this, do so at their own risk.

Power Flow Systems, Inc. Exhaust Systems may or may not fit once removed from the aircraft for which it was originally intended.

Power Flow Systems, Inc. does not warrant any outside labor costs associated with the installation, removal, inspection, repair or other considerations of the Exhaust System.

Any technical or other support provided for a Power Flow Systems, Inc. Exhaust System under warranty, such as assistance via telephone with “how-to” questions and those regarding Exhaust System set-up and installation, will be provided without warranties of any kind. Ultimately, it is the responsibility of the installer, A&P with inspection authority or equivalent, to determine the airworthiness of the installation in accordance with FAA regulations.

Warranty Service

If during the warranty period, the Power Flow Systems, Inc. Exhaust System is not in good working order, Power Flow Systems, Inc. will, at its sole discretion, repair or replace it at no additional charge, provided that:

the vibration level of the engine and propeller does not exceed 0.2 IPS at a minimum of 2,000RPM (confirmed by a dynamic balance).

the Power Flow Systems, Inc. Exhaust System is installed on an airworthy engine.

the exhaust is in compliance with our Instructions for Continued Airworthiness Instructions (ICAW).

the Power Flow Systems, Inc. Exhaust System is installed on the designated aircraft it was purchased for.

During the warranty period, if warranty service is required, you may be required to acquire a dynamic balance for further investigation.

To obtain warranty service for an Exhaust System, contact Power Flow Systems, Inc. directly within thirty (30) days of defect discovery. Failure to do so and/or using a third-party for repairs or service will void the warranty. You may be required to present proof of purchase and log book entries. You are also responsible for returning the defective Exhaust System or Exhaust System component to Power Flow Systems, Inc. at your cost. Power Flow Systems, Inc. will not reimburse these shipping costs or any outside labor costs that may be associated with the installation, removal, inspection or repair of the Exhaust System.

Power Flow Systems, Inc. will pay for the outbound shipping expense (UPS ground or other non- expedited freight service) from our facility to the customer, but will not pay for shipments inbound to our facility for warranty repair.

EXHAUST SYSTEM WARRANTY PERIOD COVERAGE

All Models 1 Year or 500 Tach Hours whichever comes first. Power Flow Systems, Inc. parts, Power Flow Systems, Inc. labor and shipping replacement to customer only.

Limitation of Liability

NEITHER Power Flow Systems, Inc. NOR ITS SUPPLIERS SHALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR CONNECTION WITH THE SALE OR USE OF THIS PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, EVEN IF Power Flow Systems, Inc. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Power Flow Systems, Inc. ENTIRE LIABILITY SHALL BE LIMITED TO REPLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID, AT Power Flow Systems, Inc.’s OPTION.